Last Updated: June 7, 2024
Welcome to d2africa.com (“Website”). This Refunds and Returns Policy outlines the terms and conditions regarding the return and refund process for products purchased from Dare to Dream for Africa (D2AFRICA) S.A.S (“we”, “our”, “us”). By purchasing our products, you agree to this policy. Please read it carefully.
1. Non-Refundable and Non-Exchangeable Products
All products sold on our Website are digital products. As such, we do not offer refunds or exchanges under any circumstances. By purchasing our products, you agree to these terms and understand that all sales are final. This policy applies to all digital products, including but not limited to:
- Scientific (bioinformatics) learning solutions
- Life coaching programs
2. Reasons for No Refunds
Due to the nature of digital products, we are unable to offer refunds or exchanges. This includes, but is not limited to:
- Technical Issues: We cannot offer refunds for any technical issues you may experience. We recommend that you ensure compatibility with your devices and software before purchase.
- Dissatisfaction: We cannot offer refunds if you are dissatisfied with the product after purchase. We strive to provide comprehensive descriptions and previews of our products to help you make an informed decision.
- Changes in Personal Circumstances: We cannot offer refunds due to changes in your personal circumstances that may affect your ability to use our products.
3. Contact Information
If you have any questions or concerns about our Refunds and Returns Policy, please contact our customer support team:
Email: contact@d2africa.com
Address: 17 Rue Ambroise Paré, 92700, Colombes, France
We are here to assist you with any inquiries and provide support to ensure you have a positive experience with our products.
4. Acceptance of This Policy
By purchasing products from our Website, you acknowledge that you have read, understood, and agree to be bound by this Refunds and Returns Policy. If you do not agree with this policy, please do not make a purchase from our Website.
Thank you for choosing Dare to Dream for Africa (D2AFRICA) S.A.S. We appreciate your understanding and support.